About Renting

We let affordable homes across the South-East of England to people in housing need who are on the housing register of their local authority. Properties for rent are advertised by the local authority direct or through the local choice based letting portal.

This page explains everything you need to know about renting a Rosewood home – from eligibility and applying, to paying your rent and reporting an issue.

Pay your rent

Our partner, Thrive Homes, manages properties on Rosewood Housing’s behalf. They administer all rent payments, repairs and maintenance requirements of our rental homes.

Click the link below to pay your rent through their portal. Note, by clicking this link you will be directed to a third-party website.

Pay Rent


We’re responsible for maintaining:

  • the structure and outside of your home
  • the fixtures and fittings we have provided
  • any communal areas

You are responsible for repairs if you cause any damage.
Use the tables below to see who is responsible for which type of repair

Book a repair


We put customers at the heart of everything we do.

We are committed to providing first-class customer service at all times, with our friendly and professional team on hand to provide support, guide you through the process and work with you to resolve any issues that might arise.

If you have a problem with any of our services, please let us know. We will do everything we can to put your problem right as soon as possible.

Complaints/compliments Form

Complaints Image

Frequently asked questions